Is Checkout safe and secure ?

You can absolutely be sure that all purchases are safe and secure. The payment gateway is provided by Paypal which is one of the most trusted companies when it comes to payments. Our first priority is to provide you with a great shopping experience and that includes keeping everything safe and secure and working under every data regulation and privacy policy. 

Is shipping world-wide really FREE ?

YES! Why? Our products are made on special order and sometimes in other countries, so the shipping can take more time than you are used to wait. We want to compensate this inconvenience so we ship our products without additional cost.

Why does it take this long to ship?

Since we are a world-wide shipping store we have to be very careful with our packaging and quality checks of products. It takes about 3 days to package and check that our products meet all the quality check requirements. The Postal Service takes 7 to 12 days to deliver our products to its destination. We always have to leave a little room for any delays in delivery and that is why shipping time is mentioned as 10-20 days, but remember you will receive a tracking number so you can be up to date with where your awesome goodies are at the moment. 

Where do you ship from?

We ship from different locations of partnered warehouses in different countries. 

Will I receive an order number when I place my order?

Absolutely, Yes !

Which currency will I be charged in?

We process all orders in USD.

Who can I contact if I have a problem with my order? 

Please email iinfo@orkaza.com and we will be so glad to help you !